FAQ

FAQ – Parking barrier

On the following link you can find super easy video display of parking barrier installation.

The barrier can be reset by holding the „reset“ button on the electronics box on the barrier.

Unlock the cover and open it. Remove the plug on the charging port and insert the supplied charger in. While the battery is charging the green LED light on the battery box will light up. When the battery is charged the green LED light will shut off.

Our car park barriers have a built-in set of sensors that detects if the car is parked above the barrier. In this way, it is impossible that the barrier raises if it feels the obstacle above.
This sensor system is made of the laser and the magnetometer and achieves the precision of 99,29%.

The barrier uses a certified Bluetooth Low Energy module of a reputable manufacturer with a range of 100 meters but in practice it goes up to 60 meters.

In case you can not connect to the barrier, and you have administrator privileges, reset the application and retry. If the error reoccurs open the lid and reset the barrier via the „RESET“ button on the electronics box.

If the application is telling you that a certain barrier is jammed you must remove all mechanical obstructions that are preventing regular function of the barrier.

In case the barrier does not automatically close upon your departure check if the „auto-close“ option in the settings of the application is turned on. If the problem persists contact customer support.

To use the barrier you do not need either a mobile or WiFi connection. You only need the internet connection the first time to successfully complete the setup process.

A single user can operate only one barrier at a particular time. While a user is connected to a certain barrier, other users can not operate the same barrier.

The app will warn you if the battery levels are under 20% during connection to the barrier.

Initially, when the key is set, only the administrator can operate the barrier and send keys to other users. For example, if you change your mobile phone, where your old phone is paired to the barrier and has administrator privileges, you must reset the barrier to factory settings before pairing up your new phone to the barrier.

You can manually retract the barrier by removing the safety pin as instructed in the manual above.

Compared with old-fashioned remote-controlled parking barriers, Parklio™ barrier is smartphone controlled and it allows the parking barrier to be raised or lowered easily within 4s with just one klick.

The barrier installs in a private and public space. If it is a public area, try to get the real-time and correct information from your city administration. When you get the information contact us so we can communicate the details.

If you have a constant power supply, you do not need a battery, constant power supply has integrated backup battery in case of power failure.

Compared to regular parking posts or other automatic car park barriers, Parklio™ solar parking barriers are tested and made to withstand any vandalism and force that can be produced by human, it is in compliance with EU standards and has one of the best resistant mechanisms. In addition to that, there is a special feature of sharing a digital key via smartphone among the users.

FAQ – Automatic gate barrier

Installation of the smart parking is step-by-step guided by a user manual and requires electrical and mechanical skills. Installation takes about 1.5 to 2h. Detailed instructions are provided in the user manual along with an installation video.

The gate is powered by a constant power supply of 230V - 50Hz. In addition to that, it is also possible to use the solar power ECO-LOGIC system (24V version).

In case of the absence of power, the gate is using the B-PACK backup battery (24V version).

That situation should not occur because the gate has sensors that regulate the raising and lowering of the arm. If the car approaches, the sensors will detect it, and the arm will be automatically lifted. Although, we advise you to take safety measures! You can do that by installing accessories such as photocells and magnetic loops on your gate barrier.

FAQ – Bollard

A bollard is a sturdy, vertical post designed to control traffic, usually used to prevent vehicles from entering pedestrian-only areas.

Bollards work on three different motors - hydraulic, pneumatic, or electronic motor. These motors raise the bollard’s full height from ground level using remote control systems.

Parklio™ Bollards are retractable bollards, which means they can be fully retracted into the ground.

Recommended height of security bollards is between 70 and 90 centimeters.

Bollard installation should be performed by a professional and the price depends on your location. To get more information about the installation cost, please consult us via the contact form.

The purpose of the bollard post is to prevent any type of vehicle from entering the secured area. By implementing Parklio photocells or Parklio magnetic loop detectors it is possible to avoid any type of damage to the vehicle.

Yes, Parklio™ Bollards are internally illuminated and its LED lights can be adjusted to change colors to your personal preference.

If the user plans to install a driveway bollard on personal property, there is no need for permission requirement.

Bollards should be spaced no more than 150 centimeters apart (5 feet) to prevent vehicle access.

The recommended distance between bollards is no less than 90 centimeters and no more than 150 centimeters (3 to 5 feet).

The process of bollard installation can be found in our Bollard User Manual.

To install bollards in asphalt, first you need to install a concrete or cement base for the bollard. Then you need to provide space for the base and anchor casting. After that pour the concrete and place the safety bollard over the anchor casting. Thread a rod through the base and tighten it, but allow 5 to 7 centimeters for the asphalt.

When installing parking bollards in existing concrete, you need to dig the hole below the frost line for your region. Mix and pour the new concrete to the top of the hole and then place the bollard. Make sure to use a level to ensure that the bollard is standing perfectly vertical. As a final step, even out the top of the concrete.

If you are interested in buying bollards for your private or professional purposes, feel free to send us an inquiry and get -30% on your order!

FAQ – Chain

The maximum length of the chain is 20 meters.

Yes, Parklio™ Chain can be controlled with digital keys in the free Parklio app (Android and iOS) or via keyfob which can be ordered separately.

Yes, other visitors can access private parking with temporary digital keys shared via the app.

Parklio™ Chain has an auto-close option so it can close automatically upon departure, providing a reliable and worry-free experience.

If an obstacle is over the chain, photocells will detect the obstacle and warn you before any kind of operation occurs.

In case of a power failure, there is a possibility to integrate a battery backup to the chain barrier. Should you need an extra battery kit, you can also contact us for more information.

Yes, the chain posts are resistant to all types of weather conditions (rain, snow, etc.).

Yes, the chain barrier system can be integrated with other systems such as Parklio Parking Management System, Parklio Connect app, API and Gateway.

FAQ – ANPR

Thanks to the user-friendly Parklio™ PMS, users can easily manage their license plate databases-allowing them to control the entrance gates from their mobile phones or web browsers.
ANPR cameras read the license plate and further send that data to the ANPR system that handles that data as defined through the parking management system (Parklio PMS).

ANPR is an automatic system for vehicle number plate detection.

An ANPR system can automatically detect license plates of a specific vehicle and enable entrance to the ones that are allowed to enter the parking premises.

ANPR cameras read the license plate and send that data to the ANPR system which handles that data as it is defined through the parking management system (Parklio PMS).

ANPR can check license plates, car type and car color.

Using the Parklio PMS the parking lot owners are able to define which vehicles have the access to a specific parking lot and enable fully automatic parking for its visitors.

ANPR is an acronym for automatic number plate recognition.

ANPR is a number plate recognition system which fetches data from the ALPR license plate recognition camera, pushes the data collected to the parking management software such as Parklio PMS or to any other information system via Parklio API.

Parklio™ ANPR software solutions for vehicle number plate recognition is based on image processing. Parklio™ number plate recognition system is using neural networks that provide a conversion of the captured images into a text entry.