Privacy policy

Communication and disclosure of personal data to third parties

Your personal data will be hosted and stored using services like Google services on servers that are located in the European Union and the United States, as well as in other countries that might not have the adequacy decision of the European Union; Other third-party contractors may have access to your data only for the purposes specified in the previous section – the access of such third parties is strictly controlled.

Whenever we are sending data to countries that are not providing the same level of protection as the EU’s General Data Protection Regulation (GDPR), we are going to use appropriate safeguards to protect your personal data, including but not limited to Standard Contractual Clauses for Processors.

Your personal data (including your email) will never be shared with any third parties for marketing purposes.

Which personal data do we collect?

Types of data that we collect for specified purposes are your email address, country of residence, IP address, and other data that is specified in the Privacy Notice displayed next to every form where we collect your personal data.

Purpose and manner of personal data collection and use

Parklio collects and processes personal data in accordance with the provisions of the European Union General Data Protection Regulation (EU GDPR) and other regulations in force in the Republic of Croatia and the European Union.

Your personal data are processed only based on your approval and express consent to process your personal data for the purposes related to the use of the Content available through the Websites. Your personal data will not be used for any other purpose. Your consent for the collection and processing of your personal data for a given purpose shall be requested when completing the appropriate form published on the Websites. Your personal data shall be used in order to provide Content, reply to queries concerning the Content available on the Websites, inform you about existing and new content, materials, functionalities, services, and other offers that may interest you, and to improve the quality of the Content and the Websites. You will find a precise disclosure of the purpose of collecting your personal data in the Privacy Notice displayed next to every form where we collect your personal data.

All collected data are electronically stored, and appropriate measures and procedures are applied in order to prevent unauthorized access, maintain the level of personal data protection, and use the data collected online in an appropriate manner.

Even though we take all appropriate measures to ensure against unauthorized disclosure of your personal data, we cannot guarantee that some of the collected personal data shall never be disclosed in a manner that is not in accordance with these Terms. Accidental disclosure may be, for example, a consequence of false misrepresentation when accessing websites that contain such data, with the purpose of correcting possible errors in the data. Our liability shall be limited, to the fullest extent permitted by law, for any damage caused to users or third parties relating to accidental disclosure of personal data.

Processing of personal data in Parklio

We are the processor when handling your personal data in Parklio – for our obligations, see these Parklio Data Processing & Security Terms.

Collection and processing of personal data by other users or third parties

The Websites contain Interactive Content and may contain Links to third-party websites, through which other users or third parties may gain authorized or unauthorized access to your personal data. These Terms do not apply to the collection, processing, or use of personal data that you communicate to other users and/or third parties. It is in your best interest to acquaint yourself with the rules of personal data protection, and the protection of privacy applied by other users and/or third parties. Since we cannot control the data you provide when accessing or using the Interactive Content, Links or third-party websites, or in other circumstances in which you communicate your personal data to other users and/or third parties, we shall not be liable for any damage caused to you, other users, and/or third parties, arising from the fact that you communicated your personal data, in relation to the use of the Websites.

Modification and deletion of personal data

You are legally entitled to request modification or deletion of your personal data, or deletion from the registered user database, at any time. Modification or deletion of data shall be effected on the basis of an appropriate notice addressed to the contact identified on the Websites.


1. Cookie definitions

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device, which is like computer memory.

First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie.

First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by our website domain).

Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.

Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

2. What cookies do we use and why?

Generally, the website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse the website and also allows us to improve it. The cookies we may use on the website may be categorized as follows:

  • Strictly necessary
  • Performance
  • Functionality
  • Targeting
  • Some cookies may fulfill more than one of these purposes.

'Strictly Necessary' cookies let you move around the website and use essential features like secure areas. Without these cookies, we cannot provide the requested services.

We use these strictly necessary cookies to:

  • Identify you as being logged in to the website and to authenticate you
  • Make sure you connect to the right service on the website when we make any changes to the way it works
  • For security purposes

If you prevent these cookies, we can’t guarantee how the website or the security on the website will perform during your visit.

'Performance' cookies collect information about how you use the website, e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how the website works, understand the interests of our users and measure the effectiveness of our advertising.

We use performance cookies to:

  • Carry out web analytics: Provide statistics on how the website is used
  • Perform affiliate tracking: Provide feedback to affiliated entities that one of our visitors also visited their site
  • Obtain data on the number of users of the website that have viewed a product or service
  • Help us improve the website by measuring any errors that occur
  • Test different designs for the website
  • Some of our performance cookies are managed for us by third parties.

'Functionality' cookies are used to provide services or to remember settings to improve your visit.

We use ‘Functionality’ cookies for such purposes as:

  • Remember settings you’ve applied such as layout, text size, preferences and colors
  • Remember if we’ve already asked you if you want to fill in a survey
  • Remember if you have engaged with a specific component or list on the website so that it won’t repeat
  • Show you when you’re logged in to the website
  • To provide and show embedded video content
  • Some of these cookies are managed for us by third parties.

‘Targeting’ cookies are used to track your visit to the website, as well as other websites, apps, and online services, including the pages you have visited and the links you have followed, which allows us to display targeted ads to you on the website.

We may use targeting cookies to:

  • Display targeted ads within the website
  • To improve how we deliver personalized ads and content, and to measure the success of ad campaigns on the website

3. When do we request your consent?

Your consent is required for all cookies.

We request your consent before placing them on your device. You can give your consent by clicking on the appropriate button on the banner displayed to you. If you do not wish to give consent or wish to withdraw your consent to any cookies at any time, you will need to delete, and block or disable cookies via your browser settings; see below for more information on how to do this. Please note that disabling these cookies will affect the functionality of the website, and may prevent you from being able to access certain features on the website.

4. How to delete and block our cookies?

Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit the website.

Changing your Cookie Settings. The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful- otherwise you should use the ‘Help’ option in your internet browser for more details.

  • Cookie settings in Internet Explorer
  • Cookie settings in Firefox
  • Cookie settings in Chrome
  • Cookie settings in Safari

Retention time

Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. We will keep your personal data in Parklio as long as your Parklio company account is open – after this period, your personal data will be irreversibly destroyed.

Your rights

You can unsubscribe from any type of Parklio’s email messages by clicking the unsubscribe link in the footer of the email.

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the right to request to see this information, rectify it, or have it deleted. To exercise these rights, please contact our support team.

In the event that you wish to lodge a complaint about how we have handled your personal data, please contact our support team. We will then look into your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Croatian Personal Data Protection Agency and file a complaint with them.


Document/documentation sold via the Websites is protected by copyright held by Parklio. Upon payment, Parklio grants you a non-exclusive, permanent, limited right to use the document/documentation worldwide, exclusively in the manner expressly specified here. All rights which are not expressly granted here are reserved.

You are authorized to use the document/documentation for any purpose, but exclusively for the needs of your business, in any way that is in accordance with the granted rights, to copy the document/documentation, in whole or in part, directly or indirectly, temporarily or permanently, by any means and in any form, as well as to translate it into other languages, to adapt, edit or in any other way modify the document/documentation.

It is expressly prohibited to use the document/documentation commercially for any purpose or for any need not directly related to your internal business. It is particularly prohibited to lease or distribute the original or copies of the document/documentation by selling or otherwise, or offering them with the intention of selling, as well as to print, publish, and make available to the public, through wired or wireless systems, by enabling unauthorized third parties to access the documents from places and at times of their own choosing (e.g. internet publishing), without previously obtaining written consent from Parklio.

You are not authorized to transfer your rights to associated or non-associated legal or natural third parties, including your affiliate companies, or to grant any such third party any right to use the document/documentation without the written consent previously granted by Parklio.


We are constantly updating our offerings of products and services on the Websites. The products or services available on our Websites may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Websites and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.


These Terms shall be governed and construed in accordance with the laws of the Republic of Croatia and the European Union, without regard to their conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Websites and supersede and replace any prior agreements we might have between us regarding the Websites.

Thank you for your trust

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